Office of Information Technology (OIT)

The vision for the Office of Information Technology at the University of Mary is an environment that integrates technology into the fabric of the institution, providing the information, tools, and services needed to support the business and academic needs of UMary.
OIT is a service-based organization, first and foremost.  Whether you're a student, faculty, or administrator, we stand ready to provide creative solutions for all of your technology needs. No matter what you're doing on campus--learning, teaching, or supporting--OIT will be right there with you.

Office of Information Technology Announcements

Look here for important OIT Alerts, Announcements, and Updates

  • No current alerts

OIT Help Desk Information

The OIT Help Desk is available 7:00 a.m. to 7:00 p.m., Monday through Friday. 

OIT support staff are available via the local, toll-free, and on-campus telephone numbers listed below. You may contact the OIT Help Desk via email and submit OIT Help Desk tickets online 24/7.  If you call the OIT Help Desk after business hours, you may leave a voice message which will be forwarded to the first available technician.  Walk-In Service Desk hours are 7:00 a.m. – 7:00 p.m., Monday through Friday, located across from the Business Office window.

Contacting the Office of Information Technology Help Desk
  • 877-736-2577 (Toll-Free)
  • 701-355-3711 (Local)
  • X- 8898 (On-Campus Telephone)

Walk-In Service Desk:

  • 7:30 a.m. – 5:00 p.m. / Mon – Fri

Online Self Service:


Canvas (Learning Management System)

For Canvas password resets, please contact the OIT Help Desk.

For assistance with all other Canvas issues, please contact the Canvas Help Desk, 24/7 at 1-855-895-0055, or the Academic Affairs, Canvas Administrator at 1-701-355-8196.

Self-Service Password Reset

OIT offers a Self-Service Password Reset service. Users can reset their password or unlock their account by themselves, if they have completed the Self-Service Password Registration process prior to needing the functionality.

Reset or change your own password.  For your security, this service offers multiple authentication methods including security questions, validation codes and Authenticator functionality.  The Self-Service Password Reset Portal can be accessed from on or off campus.  Here are instructions for registration and use of the password reset features:  Self-Service Password Registration

Please feel free to contact the OIT helpdesk at any time for assistance.

NOTE: You must register prior to using the Self-Service Password Reset service.

Self-Service Password Website

  • Open the web browser on a computer or mobile device and go to Microsoft’s Self-Service Password Reset. Enter your UMary email address as the Username. Enter the characters in the picture or the words in the audio. Select “Next."
  • Choose the contact method to use for verification.  Methods are based on what you provided during the Self-Service Password Registration Process. 
  •  Follow the specific instructions for the method chosen.  Text messages, phone calls, and emails should arrive within a minute; normally in 5-20 seconds.  Note that emails occasionally get placed in the junk folder.
  • Confirmation of success should occur.

  • If the process does not work as expected, please contact the UMary OIT: | 701-355-7311 | 877-736-2577 |


Online Privacy Statement (European Union Students or Citizens)

Personal Data

Under the European Union’s General Data Protection Regulation (GDPR), Article 4, (1), personal data is defined as:

“...any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

How do we use your information?

This privacy notice tells you how we, the University of Mary, will collect and use your personal data for matriculation at the University.

Why does the University of Mary need to collect and store personal data?

In order for us to provide you with educational services, we need to collect personal data for governmental and accreditation compliance or reporting, enrollment, housing, dining services, etc. In any event, we are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes, the University of Mary would contact you for additional consent.

Will the University of Mary share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to the University of Mary in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details secure, and to use them only to fulfill the service they provide you on our behalf. When they no longer need your data to fulfill this service, they will dispose of the details in line with the University of Mary’s procedures. If we wish to pass your sensitive personal data onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will the University of Mary use the personal data it collects about me?

The University of Mary will process (collect, store, and use) the information you provide in a manner compatible with the European Union’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. The University of Mary is required to retain certain information in accordance with applicable governmental laws, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific accreditation and business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will the University of Mary contact me?

Our aim is not to be intrusive, and we endeavor not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

Can I find out the personal data that the organization holds about me?

The University of Mary, at your request, can confirm what information we hold about you and how it is processed. If the University of Mary does hold personal data about you, you may request the following information:

  • Identity and the contact details of the person or organization that has determined how and why to process your data. In some cases, this will be a representative in the European Union.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of the University of Mary or a third party, information about those interests.
  • The categories of personal data collected, stored, and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organization, information about how we ensure this is done securely. The European Union has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

The University of Mary accepts the following forms of ID when information on your personal data is requested:

  • Passport, birth certificate, or state- or federal-government-issued identification, i.e., driver's license, identity card.

Scheduled OIT Maintenance

As part of our commitment to provide exceptional reliability and service to our community, the University performs regularly scheduled weekly maintenance. This process ensures that all of our IT systems (hardware and software) are able to provide maximum up-time during normal business hours. We regret any inconvenience the scheduled maintenance activities may cause to our users. If you have any questions or concerns, please contact the OIT Help Desk.
Maintenance Hours:
Maintenance begins each Friday at 10:00 p.m.
Maintenance ends each Saturday at 6 a.m.
(Note: When any class ends on a Friday, maintenance will begin at 12:00 a.m. (midnight))
What is affected: All IT systems and services may be affected during scheduled maintenance windows.
Locations: All campuses may be affected during scheduled maintenance windows.