Software Applications Support and Training

The University of Mary provides a variety of applications for faculty, staff and students in the labs. Below is a list of Microsoft training sites with videos for software available on campus. Click on the link to explore and search for the training videos to be viewed.

 

 

 

Microsoft Office 2010, 2013 and 2016

MS Word 2010, 2013 and 2016

MS Excel 2010, 2013 and 2016

MS PowerPoint 2010, 2013 and 2016

MS Access

MS Project

MS Visio

 

OIT Help Desk Information

The OIT Help Desk is available 7:00 a.m. to 7:00 p.m., Monday through Friday. 

OIT support staff are available via the local, toll-free, and on-campus telephone numbers listed below. You may contact the OIT Help Desk via email and submit OIT Help Desk tickets online 24/7.  If you call the OIT Help Desk after business hours, you may leave a voice message which will be forwarded to the first available technician.  Walk-In Service Desk hours are 7:00 a.m. – 7:00 p.m., Monday through Friday, located across from the Business Office window.

Contacting the Office of Information Technology Help Desk
Voice:
  • 877-736-2577 (Toll-Free)
  • 701-355-3711 (Local)
  • X- 8898 (On-Campus Telephone)

Walk-In Service Desk:

  • 7:00a.m. – 7:00 p.m. / Mon – Fri

Online Self Service: https://my.umary.edu/support

Email: helpdesk@umary.edu

Canvas (Learning Management System)

For Canvas password resets, please contact the OIT Help Desk.

For assistance with all other Canvas issues, please contact the Canvas Help Desk, 24/7 at 1-855-895-0005, or the Academic Affairs, Canvas Administrator at 1-701-355-8196.