The OIT Help Desk is available 7:00 a.m. to 7:00 p.m., Monday through Friday. OIT support staff are available via the local, toll-free and on-campus telephone numbers listed below. You may contact the OIT Help Desk via email and submit OIT Help Desk tickets online 24/7. If you call the OIT Help Desk after business hours, you may leave a voice message which will be forwarded to the first available technician. Walk-In Service Desk hours are 7:00 a.m. – 7:00 p.m., Monday through Friday.
Contacting the Office of Information Technology Help Desk
X- 8898 (On-Campus Telephone)
Walk-In Service Desk:
7:00a.m. – 7:00 p.m. / Mon – Fri
Online Self Service: https://my.umary.edu/support
Canvas (Learning Management System)
For Canvas password resets, please continue to contact the OIT Help Desk.
For assistance with all other Canvas issues, please contact the Canvas Help Desk, 24/7 at 1-855-895-0055 or the Academic Affairs, UMary Canvas Administrator at firstname.lastname@example.org.