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Student PC/Laptop Standards

The University of Mary does not require students to purchase their own computers. The university does provide access to computers through the residence hall computer labs as well as the Welder Library and the Harold J Miller Lab. For some students it may be more convenient to have their own computer. If you do decide to bring your own computer, the University of Mary does provide a network connection for every student in the residence halls. Laptop users can take advantage of the University of Mary’s 802.11 a/b/g/n wireless network located in all resident halls and common areas.  If you will have a desktop computer without wireless network capabilities in your room and wish to connect it to the Internet, you will need to purchase approximately ten (10) feet of CAT5 or CAT6 network cable.

Requirements for Student-Owned Computers Connecting to the U-Mary Network

Due to problems created by personal routers and access points they are prohibited on campus. These devices have the potential to cause conflicts with the university’s wireless equipment and affect the quality of the students networking experience at the university.


Recommended Requirements
32-bit (x86) or 64-bit (x64) dual core processor
4 GB of system memory
120 GB hard drive
DVD-ROM drive
Windows 7
Up to date antivirus
Inkjet or Laser Printer

Minimum Requirements
4 GHz 32-bit (x86) or 64-bit (x64) processor
2 GB of system memory
80 GB hard drive
DVD-ROM drive
Windows XP Pro
Up to date antivirus
Inkjet or Laser Printer

Optional Recommended Items :
USB memory stick
Microsoft Office Suite 2007 or 2010 for Students

Free Antivirus Options :
Microsoft Security Essentials
AVG - Free
AVAST

Acceptable Use Policy for Information Technology at the University of Mary

Acceptable Use Policy 

Student Handbook


Email Password Management

The University of Mary offers web access to campus e-mail accounts for Faculty, Staff, Departments, and Students. Your email account may be accessed at my.umary.edu https://mail.umary.edu.


Students

Student email accounts are created automatically the day after you have registered for classes. If you have an account, you can log into U-Mail at https://mail.umary.edu.
 
Faculty & Staff

Accounts for University of Mary employees are created several different ways. They are usually created upon the start of your employment at the University. If you are not sure if you have an e-mail account, please contact the Help Desk at campus extension: 8898 or toll free at 877-736-2577.

 

Departments
Departmental Email Accounts are issued on a per request basis with approval from your office, department or division head. Contact the Help Desk at campus extension: 8898 or toll free at 877-736-2577.

Password Policy - Student

SPAM

American Heritage Dictionary : spam

n. spam

Unsolicited e-mail, often of a commercial nature, sent indiscriminately to multiply mailing lists, individuals, or newsgroups: junk e-mail.

tr.v., spammed, spam∙ming, spams

1.    To send unsolicited e-mail to.

2.    To send (a message) indiscriminately to multiple mailing lists, individuals, or newsgroups

 

Spam is a growing problem worldwide. Spam causes productivity loss,network traffic, vast amount of corporate resources to be consumed and valuable server space to be lost. To combat this problem, University of Mary uses a spam prevention appliance. The appliance offers two useful features:

·         A regular (weekly, daily, hourly, etc.) junk e-mail summary that allows users to recover any messages falsely marked as spam.

·         The ability for an individual user to manager their spam settings.

How to manage spam through email   
How to manage your student email spam filter via the web  

PHISHING

 

American Heritage Dictionary :  phishing (fishing)

          intr.v., phished, phish∙ing, phish∙es

          To request confidential information over the Internet under false pretenses in order to fraudulently obtain credit card numbers, passwords, or other personal data.

How to Recognize Phishing Emails


OIT Help Desk Information

The OIT Help Desk is available 7:00 a.m. to 7:00 p.m., Monday through Friday. OIT support staff are available via the local, toll-free and on-campus telephone numbers listed below. You may contact the OIT Help Desk via email and submit OIT Help Desk tickets online 24/7.  If you call the OIT Help Desk after business hours, you may leave a voice message which will be forwarded to the first available technician.  Walk-In Service Desk hours are 7:00 a.m. – 7:00 p.m., Monday through Friday.

Contacting the Office of Information Technology Help Desk
Voice:
877-736-2577 (Toll-Free)
701-355-3711 (Local)
X- 8898 (On-Campus Telephone)

Walk-In Service Desk:

       7:00a.m. – 7:00 p.m. / Mon – Fri

Online Self Service: https://my.umary.edu/support

Email: helpdesk@umary.edu

Canvas (Learning Management System)

For Canvas password resets, please continue to contact the OIT Help Desk.

For assistance with all other Canvas issues, please contact the Canvas Help Desk, 24/7 at 1-855-895-0055 or the Academic Affairs, UMary Canvas Administrator at bjholt@umary.edu.

UMary Website & Social Media Support

Submit online support requests for the University of Mary website at the link below

Portal Content Maintenance Request

 

Portal Content Maintenance Request
The portal request system has been developed to facilitate timely, accurate and cost effective support. Content Managers must submit content for authorized areas. Please allow up to 3 business days for review and response by OIT.
HOW TO SUBMIT YOUR REQUEST
  1. Complete the Portal Content Maintenance Request form and clearly indicate each content item to be added, changed or deleted. Indicate any specific formatting, emphasis or placement in the Details of Modifications section.
  2. Go to U-Mary OIT Help Desk on my.umary.edu to complete a OIT Helpdesk ticket.
  3. Complete your OIT Help Desk ticket as usual with the exceptions below.
    a. Select Request Type: Portal/JICS
    b. Select Request Type Detail: Other - JICS
    c. Attach this document and any other images, PDFs, Word docs as needed and submit.
  4. The Content Manager will certify the content after posting to my.umary.edu.
The OIT Help Desk is available

24/7/365 from anywhere. The Portal provides you with the ability to search the Knowledge Base of frequently asked questions and submit support requests. 

 
OIT Help Desk Access

Submit online support requests at the link below.

Please us the following link:

  my.umary.edu/support