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Unscheduled Outage | Fargo & Billings Internet - UPDATE Carlo DacumosUser Info 9/19/2018 1:15:08 PM

September 19, 2018: The Fargo and Billings sites continue to experience an Internet outage. OIT is working with the State to resolve the issue.

The remediation requires a component replacement that will cause a momentary disruption in Internet service to UMary Main Campus.  This disruption will occur at approximately 1:30 p.m. today and last for 10 minutes.

We apologize for any inconvenience this disruption may cause.  For more information, please contact the OIT Help Desk using any of the methods listed below.

 

Unscheduled Outage | Fargo & Billings Internet Carlo DacumosUser Info 9/19/2018 10:18:03 AM

September 19, 2019: 

The Fargo and Billings sites are experiencing an unscheduled Internet outage. OIT is working to resolve the issue.

For more information, please contact the OIT Help Desk.

 

Back-to-School Cyber Security Topics Carlo DacumosUser Info 8/20/2018 4:03:30 PM

August 14, 2018: OIT Public Service Announcement - As summer break ends, many students will return to school with mobile devices, such as smartphones, tablets, and laptops. Although these devices can help students with their schoolwork and stay in touch with family and friends, there are risks associated with using them. However, there are simple steps that can help keep students safe while using their mobile devices and getting online.

How to contact the OIT Help Desk Carlo DacumosUser Info 8/20/2018 4:02:22 PM

OIT Help Desk Information

The OIT Help Desk is available 7:00 a.m. to 7:00 p.m., Monday through Friday. 

OIT support staff are available via the local, toll-free, and on-campus telephone numbers listed below. You may contact the OIT Help Desk via email and submit OIT Help Desk tickets online 24/7.  If you call the OIT Help Desk after business hours, you may leave a voice message which will be forwarded to the first available technician.  Walk-In Service Desk hours are 7:00 a.m. – 7:00 p.m., Monday through Friday, located across from the Business Office window.

Contacting the Office of Information Technology Help Desk
Voice:
  • 877-736-2577 (Toll-Free)
  • 701-355-3711 (Local)
  • X- 8898 (On-Campus Telephone)

Walk-In Service Desk:

  • 7:00a.m. – 7:00 p.m. / Mon – Fri

Online Self Service: https://my.umary.edu/support

Email: helpdesk@umary.edu

Canvas (Learning Management System)

For Canvas password resets, please contact the OIT Help Desk.

For assistance with all other Canvas issues, please contact the Canvas Help Desk, 24/7 at 1-855-895-005, or the Academic Affairs, Canvas Administrator at 1-701-355-8196.